Kugoo Kukirin Uk provides a reliable warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.

Each dealer is under contractual obligation to offer a warranty certificate. If your Kugoo Kukirin Uk product has a warranty related issue, you must retain the original purchase receipt, your Limited Warranty, and eligible warranty claims to verify your warranty eligibility.

Kugoo Kukirin Uk offers 12 Months warranty (6 months for the battery)  against defects in workmanship and/or materials from the date of purchase, we are responsible for troubleshooting, and offering free repair service or sending replacement parts to fix issues, not including issues caused by any personal behaviors, abuse, misuse, negligence, or accident (ie riding in wet conditions, dropping the board, etc.).

Kugoo Kukirin Uk offers the following solutions.

1. We’ll ship replacement parts by regular mail and walk you through with instructions.
2. We’ll exchange the scooters that have gone faulty due to defects in materials/workmanship within 7 days from the date of delivery.
3. We’ll exchange the defective accessories with functionally equivalent ones which are equivalent to the original parts in performance and reliability.
4. For customers from European Union countries, we provide repair and maintenance services if things cannot be diagnosed and repaired by phone or email.

Kugoo Kukirin Uk ensures free replacement of wear parts—such as inner tubes, tires, brake discs, pads, and fenders—covered by a 14-day warranty from the receipt date.