Shipping & Delivery
Shipping Methods
Our official store and distributors all work with DHL, DPD, UPS and GLS shipping companies for our deliveries. We’ll send the shipping information to our customers by emails as soon as the shipping is started, including the shipping date, the tracking number and the tracking site.
Shipping from
The UK Warehouse.
| Ship from | Ship to | Estimated Shipping Time | Order Processing Time |
| UK Warehouse | All the EU countries (except for Cyprus, Malta, and some remote islands) | 1 to 2 working day | 1-2 business days |
| UK Warehouse | Ireland | 1 to 2 working day | 1-2 business days |
Note:
- The shipping time mentioned above is estimated and it maybe influenced by distance, holidays, customs policies, politicalactivities, etc.
- The sooner you order, the sooner you’ll get a KugooKirin product.
Shipping Cost
| Country | Free Shipping (For Orders over €39.99) | Standard Shipping Cost (For Orders Not Exceeding €39.99 and Weighing Less than 3kg) | Heavy Goods Shipping Cost (For Orders Not Exceeding €39.99 and Weighing over 3kg) |
| Denmark | Free | €11.00 | – |
| Netherlands | Free | €11.00 | – |
| Bulgaria | Free | €13.00 | €17.00 |
| Croatia | Free | €13.00 | €17.00 |
| Austria | Free | €10.00 | – |
| Belgium | Free | €10.00 | – |
| Luxembourg | Free | €10.00 | – |
| Greece | Free | €15.00 | €18.00 |
| Italy | Free | €18.00 | – |
| Latvia | Free | €9.00 | – |
| Germany | Free | €9.00 | – |
| France | Free | €12.00 | – |
| Slovenia | Free | €12.00 | – |
| Poland | Free | €5.00 | – |
| Ireland | Free | €15.00 | €18.00 |
| Estonia | Free | €10.00 | €12.00 |
| Sweden | Free | €17.00 | – |
| Lithuania | Free | €8.00 | – |
| Slovakia | Free | €8.00 | – |
| Hungary | Free | €8.00 | – |
| Czech | Free | €8.00 | – |
| Romania | Free | €13.00 | €16.00 |
| Finland | Free | €15.00 | €18.00 |
| Portugal | Free | €11.00 | €15.00 |
| Spain | Free | €12.00 | €16.00 |
Note: Extended area surcharges are required for some remote regions, subject to notification from our customer service.
Shipping Restrictions to Romania:
Please note that we are unable to ship the G4 e-scooter model to Romania currently. We apologize for any inconvenience and recommend selecting other models.
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- Kugoo Kukirin UK 22-23 Dane’s Road Romford Essex RM7 0HL
- service@officialkugookukirin.co.uk
- 01708837033
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